Do this now
Follow these steps in order.
- 01
Open Visit Japan Web from the Digital Agency’s official page and verify the domain before entering personal data.
- 02
Create an account or sign in, then register the traveler and planned entry or return details requested on screen.
- 03
Complete the immigration and customs sections that apply to your arrival and review the entered information.
- 04
Before landing, confirm how the current service displays the required QR code and keep your passport available.
What to know
Use the official Visit Japan Web website
Visit Japan Web handles personal, passport and travel information. Start from the Digital Agency’s official service page or instruction manual rather than a search advertisement, unofficial app or look-alike registration site. The official service is web-based, so you do not need to purchase a third-party registration service.
What to know
What to prepare before registration
Have the passport used for travel, arrival flight details and Japan accommodation information available. Enter names and travel details as the service requests, then review them if your flight or first accommodation changes. Each traveler must be covered by the appropriate registered information, including accompanying family members handled under the service’s current rules.
What to know
How Visit Japan Web QR codes are used on arrival
The current manual directs users to agree to the precautions and display the immigration-clearance and customs-declaration QR code screen. Follow the live service, airport signs and officer instructions because the screen flow can change. A QR code does not replace your passport, visa when required, or any other document requested by the authorities.
What to know
Visit Japan Web and tax-free shopping are separate decisions
The service also supports a tax-free shopping function, but using Visit Japan Web for arrival does not automatically make every purchase tax-free. Eligibility, identity verification, participating-store procedures and the tax-free rules in force on the purchase date still apply.
If that does not work
Use the fallback.
- If the service is unavailable, follow the official instructions and forms provided by your airline, airport or arrival authorities.
- If your phone is dead, ask arrival staff for the current procedure rather than using another traveler’s account or device.
Before you need it
Save this offline.
- Official manual page
- Flight number and arrival airport
- First-night address
- Any completed service screens the official manual tells you to retain
Frequently asked questions
Visit Japan Web Guide 2026: Registration and QR Codes FAQ
Is Visit Japan Web mandatory for entering Japan?
Visit Japan Web is the official online service for supported arrival procedures. If you cannot use it, follow the current instructions provided by the airline, airport and Japanese authorities; Visit Japan Web does not replace your passport or a required visa.
Is Visit Japan Web a visa application?
No. Visit Japan Web supports arrival procedures. Check Japan’s visa rules separately using the Ministry of Foreign Affairs pages for your passport, residence, purpose and length of stay.
When should I complete Visit Japan Web?
Complete the applicable information before departure while you have reliable internet and time to correct errors. Recheck the registered arrival details if your flight or first accommodation changes.
Does each family member need a Visit Japan Web QR code?
Register accompanying family members according to the current official manual and follow the service’s instructions for displaying the appropriate traveler information and QR code during arrival procedures.
Is there an official Visit Japan Web app?
Use the web service reached from the Digital Agency’s official Visit Japan Web page. Avoid unofficial apps, advertisements and third-party sites that ask for passport or payment information.
Primary evidence
Official sources used
Open these pages again before travel. External links lead to the responsible Japanese authority or transport organization.
