Do this now

Follow these steps in order.

  1. 01

    Start from the Digital Agency’s official page and confirm the web address before entering personal data.

  2. 02

    Create or sign in to your account and register the trip details requested by the service.

  3. 03

    Complete the procedures that apply to you and check each status before departure.

  4. 04

    Follow the official manual’s offline instructions and keep a charged device available on arrival.

What to know

Use the official service only

Visit Japan Web handles sensitive travel and passport information. Reach it through the Digital Agency page or the official manual, not through an advertisement or an unofficial look-alike page.

What to know

Prepare the information first

Registration is easier when your passport, flight information and first accommodation details are together. Enter the information exactly as shown in your travel documents and review it after any flight or hotel change.

What to know

A QR code is not your entire arrival plan

Procedures and airport instructions can change. Follow signs and officer instructions on arrival. Keep your passport and any additional documents accessible; a saved screen does not replace required travel documents.

If that does not work

Use the fallback.

  • If the service is unavailable, follow the official instructions and forms provided by your airline, airport or arrival authorities.
  • If your phone is dead, ask arrival staff for the current procedure rather than using another traveler’s account or device.

Before you need it

Save this offline.

  • Official manual page
  • Flight number and arrival airport
  • First-night address
  • Any completed service screens the official manual tells you to retain

Primary evidence

Official sources used

Open these pages again before travel. External links lead to the responsible Japanese authority or transport organization.